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Design Portfolio Lead

Akima – Austin, TX

April 2025 – Present

Continuing consulting for the same large client under a new company as a hands-on portfolio advisor. Leading UX efforts for a software division. Advising five teams and client leadership as a consultant while also continuing hands-on team design contribution. Collaborating closely with clients, product management, and engineering teams to deliver intuitive experiences at scale. Adopted, expanded, and managed a design system, still in use five years later. Developed a motivational quarterly feedback program to increase retention.

 

Senior Product Designer

VMware Tanzu Labs by Broadcom – Austin, TX

June 2021 – April 2025

Consulting for our largest client. Designed cloud-native applications in agile teams using pair design and continuous delivery. The two applications I did the 0-1 UX Research and Visual Design work on continue to be among in the top three performers in our software portfolio, five years later. Contributed to internal thought leadership through workshops and published articles.

 

Visiting Assistant Professor, UX

Pratt Institute – Graduate School of Information – New York, NY & Remote

August 2020 – May 2022

Taught graduate-level night courses in Information Architecture and Interaction Design. Focused on real-world application and critical thinking.

 

AD User Experience

The Hartford – New York, NY & Remote

Apr 2019 – May 2021

Leading UX Research for our R&D team at The Hartford's Small Business Innovation Lab. Conducted research on original insurance products for the Small Business division. Helped modernize design patterns and improve usability based on user feedback for core experiences. Notable projects included IOT Research and an app that employed Al to match construction task keywords to risk categories.

 

UX Designer

USTA (United States Tennis Association) – Westchester, NY

May 2018 – Apr 2019

Co-designed the Net Generation App, available in the Apple and Google Play stores

Used Google Analytics and usability testing to validate and refine solutions and as a result Increased total ongoing membership conversions by 20% with a two month effort.  

 

Volunteer and Director of Membership

NYC UXPA – New York, NY

Nov 2017 - Aug 2020

Long time volunteer then elected to the board of directors as the director of membership. Provided mentorship, planned lectures and events, contributed to accessibility planning, and led product management of the website redesign with a large group of volunteers.
 

UX/UI Designer

SaveAway (Inspirave) – New York, NY

Nov 2017 – May 2018

Designed responsive experiences for a social savings & gifting platform. Increased gamification within the app. Developed early prototypes and worked with engineers to implement core product features.
 

Freelance Product Designer / Illustrator

Various Clients

2010 – 2018

Worked on branding, product design, art, and illustrations. Highlights included textile design for the Marchesa Voyage collection, with our work featured in Marie Claire magazine, and having paintings selected for an art billboard feature over Chelsea in NYC.  

 

TF, Adjunct, & Associate Professor

Collin College & University of North Texas – Plano, TX and Denton, TX

Aug 2007 – May 2011

Taught visual communication, figure drawing, painting, and art foundations. 

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Skills & Tools 

Product Design, UX Research, Wireframing, Prototyping, AA Accessibility,  Figma, Design Systems, Agile, Pairing, Mentorship, Usability testing, D&F, Card sorting, Strong writing and Presentation skills